Shipping Policy

We want to provide you with a seamless and hassle-free shopping experience. We aim to dispatch your order as soon as possible and deliver it to you in a timely and efficient manner. Please read our shipping policy carefully to understand our terms and conditions.

Shipping Rates and Delivery Times

We offer a flat shipping rate of AU$7.95 for all orders within Australia. Orders over AU$80 qualify for free standard shipping.

For international shipping to New Zealand, we offer a flat shipping rate of AU$14.95. Orders over AU$100 qualify for free standard shipping.

We use Australia Post and other reputable shipping providers to deliver your order. Standard shipping typically takes 2-6 business days to reach most Australian addresses, depending on your location. We also offer express shipping for an additional charge, which typically takes 2-4 business days to reach most Australian addresses.

For international shipping delivery times, visit our shipping page:

https://agringahippie.com.au/pages/shipping

 

Please note that delivery times may be affected by factors beyond our control, such as public holidays, natural disasters, or postal strikes.

Order Processing and Tracking

We aim to dispatch your order within 1-2 business days of receiving your payment. You will receive a confirmation email once your order has been dispatched, which will include a tracking number and a link to track your shipment.

Please note that we are not responsible for any delays or errors caused by Australia Post or other shipping providers. If you experience any issues with your shipment, please contact us at hello@agringahippie.com.au and we will do our best to assist you.

International Shipping

Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for any additional fees or charges imposed by customs.

Address Errors and Redirection

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for any errors or delays caused by incorrect or incomplete addresses.

If you need to change your shipping address after placing your order, please contact us at hello@agringahippie.com.au as soon as possible. We will do our best to redirect your shipment to the correct address, but please note that we cannot guarantee that we will be able to do so.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at hello@agringahippie.com.au. We are always here to help you.